As a user of the Low Code Solution (LCS) Betty Blocks platform, you will be aware of and abide by the following responsibilities depending on your role:
Application Manager/Developer responsibilities
Application Managers/Developers must:
- Complete the Low Code Solutions training pathway prior to creating non-playground/training applications in the Betty Blocks platform.
- Complete all UW data governance and “creating a good user experience” training available.
- Abide by all Low Code Solutions policies and follow the best practices as outlined in the training and Low Code Solutions KnowledgeBase documentation.
- Keep the Service Team informed as they create their applications and prior to making the applications live as outlined in the Low Code Solutions KnowledgeBase documentation, such that the nuances of the Betty Blocks platform are learned, managed and understood.
- Understand that an application can be audited at any point in time to determine if it meets policy requirements. An application may be removed from production at any time, due to a variety of factors including but not limited to an incident, such as a security breach or insecure exposure of data.
- Ensure that the UW-Madison Digital Accessibility Policy is followed when designing applications. For more information on the policy, refer to the How to follow UW-Madison’s Digital Accessibility Policy webpage.
- Understand that Betty Blocks utilizes constant delivery to make changes to the Betty Blocks platform and Integrated Development Environment (IDE), where applications are developed. Application Managers/Developers should expect these changes and review communications sent by Betty Blocks and the Low Code Solutions service team regularly.
- Document how users of their application(s) will be notified in the event that an application unexpectedly cannot be reached. This documentation should include what downtime procedures/manual workaround processes application users should follow until the application becomes available again.
- Understand that it is the responsibility of the Application Manager to alert users of their application(s) when an outage is reported.
- Contact the Low Code Solutions service team or their Organization Administrator when seeking assistance instead of contacting Betty Blocks support directly.
Organization Administrator responsibilities
Organization Administrators must:
- Work with the Low Code Solutions service team to establish appropriate user access and platform structure. Organization Administrators will be involved in:
- Determining user roles.
- Reviewing users that may need to be made inactive and reassigning ownership of their applications to the correct Application Manager/Developer.
- Determining whether a new organization needs to be created.
- As the Betty Blocks platform’s set of permissions get enhanced, the roles assigned Organization Administrators and Application Managers will change. The service team will work with the Organization Administrators and Application Managers to provide appropriate new roles.
- Work with the service team to stay informed and build a good foundation for the platform. Organization Administrators will be involved in:
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- Informing the service team if any applications, blocks and application templates need to be created so they can be shared across UW.
- Reviewing the IT inventory on a regular basis to assess applications, blocks and application templates that are live or in development and following naming conventions.
- Informing Application Managers/Developers of existing applications that may suit their needs instead of duplicating applications.
- Assisting in the determination of any application that may need to be deprecated.
- Complete the Low Code Solutions training pathway so they can move around the platform and understand terminology.
- Complete all UW data governance and “creating a good user experience” training available.
- Understand that Betty Blocks utilizes constant delivery to make changes to the Betty Blocks platform and the Integrated Development Environment (IDE), where applications are developed. Organization Administrators should expect these changes and review communications sent by Betty Blocks and the Low Code Solutions service team regularly.